All quoted fares include extras. GST and any transaction fees
(which apply when customers pay by Eftpos or Credit Card). Credit and Eftpos Cards processed through our Smart Taxi Terminals attract an Electronic Transaction fee of
Wellington Combined Shuttles can be arranged via our
online booking form.
9. Where will I find Wellington Combined Shuttles at the airport?
We "meet and greet" ALL booked passengers at the baggage claim areas for domestic flights or as passengers exit the Airport Customs area for International flights.
10. Do I have to book my Airport Pick up in advance?
Yes. To ensure we are there to meet your flight, it is imperative that you book in advance, either online, by phone, internet, email or fax.
11. Can I hire the Wellington Combined Shuttles just for me and my family / friends / staff / work colleagues?
Yes you can. We specialise in group functions.
12. How many people can travel on a Wellington Combined Shuttle?
Up to 11 passengers and their luggage. All vans have luggage facilities with either a trailer or special compartments at the rear of the vans.
13. Why book Wellington Combined Shuttles online?
Because it’s quick, easy and secure and you get a printable confirmation of your itinerary.
14. How much time will I need to allow travelling to the airport?
When you book a Wellington Combined Shuttle you need to allow sufficient travel time to get you to the Airport
at least 15 minutes before your last possible check-in. Your travel time will vary greatly depending on what time of day you are travelling, distance from the airport, weather and traffic conditions. Wellington Combined Shuttles will not be liable for delays caused by accident, breakdown or other conditions beyond its control. Any expenses incurred as a result of delayed departure, including missed flights or travel connections; are the sole responsibility of the passenger.
15. Is my information secure when I book online?
Yes very secure, once all your transfers are completed and paid ALL details are deleted from our records. Regular travel details are maintained but personal payment details cannot be reused.
16. Can I order a wakeup call?
Yes, as long as the wakeup call is in
conjunction with your booking, this service is provided free of charge anywhere, any time.
17. What about infants and car seats?
We prefer that customers use their own car seats for health and safety reasons, most airlines accept this as luggage. There is a minimum charge of $6.00 per car seat as this takes up one passengers seat.
18. Can I take my dog or cat on a Wellington Combined Shuttle?
Yes as long as they are in a cage or the travel is booked as “exclusive” i.e. no other fare paying passengers in the van. We can either place the cage at your feet, in the rear of the van or in the trailer, depending on the cage size. Seeing Eye dogs MUST be accepted at all times in ALL Shuttle Vans.